It is mandatory that you receive the authorization by contacting us before the item is sent back.
We will not accept returns without prior authorization.
Our return policy does not apply to the following goods: [ discounted or sale items, gift cards, personalized items ]
**Please Note: Due to the handmade nature of our products, variations in design, size, and color may occur.
Unfortunately, we are not currently able to offer Exchanges.
We make sure to handle your product with care, but in the rare event that your shipment should arrive damaged, you must contact us within 48 hours of receiving your order. You must retain the packaging for inspection by the shipping company.
Failure to comply with these requirements will void any claim you may present for damage.